FAQ

Do you offer free shipping?

Yes, we offer free shipping on all orders. We believe in making your shopping experience as convenient and affordable as possible.

How do I contact customer service?

 Our customer service team is available to assist you with any questions or concerns you may have. You can reach us through our contact page or through our live chat feature on the website.

What is your return policy?

We want you to be completely satisfied with your purchase. That's why we offer hassle-free returns within 30 days of receiving your order. Please refer to our Returns & Exchanges page for more information.

Do you offer size guides?

Yes, we provide detailed size guides for each product to help you find your perfect fit. You can find these guides on the product pages.

Can I track my order?

Absolutely! Once your order has been processed and shipped, you will receive a tracking number via email. Additionally, you can track your order directly on our website via our Order Tracking page.

Business Name: Aureia

Company Name: Treat Yourself Limited

Company Number: 3304738

Address: Rm12, 20/f, Ho King Comm Ctr, 2-16 Fayuen St, Mong Kok, Kowloon, Hong Kong
Email: support@aureia-shop.com

Phone: +4917622429455

Opening Hours:

Monday to Friday: 9:00 a.m. to 6:00 p.m. (Central European Time)
Saturday: 10:00 a.m. to 4:00 p.m. (Central European Time)